FAQ for Non-Government Organizations Support Directorate
NGOs Services

Q: Is the National Center for NGO Support affiliated to the NGO Administration?

Yes, one of the departments of the NGO Support Department.


Q: What does the center provides?

The National Center for Supporting NGOs was established in 2006 to be a link between the administration and NGOs. The center provides technical services to support and rehabilitate NGOs through:

  1. Free training courses.
  2. Providing technical advice to boards of directors.
  3. Providing free halls for all (legitimate) civil organizations so that organizations can easily hold their activities and meetings.
  4. Institutional evaluation, where the center team evaluates legitimate associations based on international standards, and the results of the evaluation are sent to the association, which includes strengths and weaknesses in the association.

Q: What are the institutional evaluation criteria?
  1. One year has passed since the association was declared.
  2. The Board of Directors must be legitimate.
  3. The board of directors should be free from legal disputes.
  4. In the event that the association applies for a financial grant program In the event that a long period has passed since the date of the first institutional evaluation (more than 4 years).
    Q: How can the institutional evaluation score be raised?
  5. It is proven that the association has implemented the technical plan presented in the initial evaluation, and the institutional evaluation cannot be changed without documents.
  6. Documents prepared immediately or simply to raise the evaluation score are not approved The submitted documents must be certified by the General Assembly.

Q: When does the application for the financial scholarship program open?

The application for the financial scholarship program will be announced if the last scholarship, which is the 2019 scholarship, has been distributed.


Q: What are the criteria for applying for the financial scholarship program?
  1. One year has passed since the association was declared.
  2. The Board of Directors must be legitimate.
  3. The objectives of the project should be identical to the objectives of the association.
  4. To be subject to institutional evaluation and to be a recent institutional evaluation
  5. It must be a development project, and construction projects or any other projects are not financed.
    Q: How can we reserve the hall?
    • The association fills out a form for booking the hall.
    • The application must be submitted at least ten days prior to the event.
    • A letter should be attached containing the name of the event, the most important axes, and the name of the records, and it should be signed by the president of the association
    • Attach a copy of the CPR of the head or the person responsible for booking the hall.
      Q: How can I register for the center's courses?

In the event that there is a training course, it will be circulated to all associations and a nomination form will be sent.


Q: Is there a certificate of participation after the end of the workshop?

N/A.


Q: Where is the National Center for Supporting NGOs located?

In Manama Social Development Center located in the Juffair area.


Q: Is the financial grant program still in place? And when will the door to apply for it open again?
  • Yes, it still exists
  • The door for submission will be opened once the distribution of the previous financial grants has been completed, and this will be announced in various media.

Q: Is it possible to review the institutional evaluation report again and amend it?

Yes, it can be reviewed and modified, provided that documents supporting the application are attached.


Q: What is the mechanism for submitting applications through the electronic NGO system?

Refer to the guide on the Ministry's website.


Q: How can I know the status of the application in the NGOs electronic system?

The reviewer must select the screen in which the application was submitted, then write the application number, and then click on Inquire.


Q: What is the legal period for submitting a request to hold a meeting (ordinary - extraordinary (extraordinary)?

Fifteen days, according to Article No. (33) of Decree-Law No. (21) for the year 1989 promulgating the law on associations, social and cultural clubs, and private bodies operating in the field of youth, sports, and private institutions.


Q: What is the legal period for submitting the minutes of the General Assembly meeting?

Fifteen days, according to Article No. (38) of Decree-Law No. (21) for the year 1989 promulgating the Law on Associations, Social and Cultural Clubs, and Private Bodies Working in the Field of Youth, Sports, and Private Institutions.


Q: How many members of the Board of Directors are elected by the General Assembly?

The General Assembly elects the members of the Board of Directors according to the number stipulated in the Articles of Association of the Association published in the Official Gazette.


Q: What is the financial model for a fundraising license?

It is the preparation of a report on the proceeds of fundraising to indicate the amounts of donations received and their expenditures. It is submitted by the licensee within fifteen days from the end of the period specified for collecting money (you can find it on the Ministry’s website), based on Article No. 18 of Resolution No. 47 of 2014 issuing the executive regulations. Decree Law No. 21 of 2013.


Q: When is the license financial model report submitted?

Within fifteen days from the end of the period specified for collecting money or notification of accepting the donation, according to Article No. 8 of Decree Law No. 21 of 2013 regarding the organization of fundraising for public purposes.


Q: Is the financial model approved?

Yes, by the president of the association or his deputy, the financial secretary and the secretary.


Q: Is the Ministry provided with all supporting documents for the exchange?

All necessary supporting documents indicating that the funds were spent for the purpose for which they were collected, according to Article No. 18 of Resolution No. 47 of 2014 issuing the executive regulations of Decree-Law No. 21 of 2013, must be submitted by e-mail: mailto:ngo.dataentry01@mlsd.gov.bh.


Q: Is it permissible for the Ministry to oblige the licensee to submit a fund-raising report supported by an auditor?

In the event that the value of the money collection exceeds ten thousand Bahraini dinars, according to Article No. 18 of Resolution No. 47 of 2014 issuing the executive regulations of Decree Law No. 21 of 2013.


Q: Does everyone who receives a donation and is notified of its acceptance by the Ministry submit a report to the Ministry?

The applicant must submit a report showing everything related to the donated money in terms of spending it for the purpose for which it was donated. Attached to the report is a list that includes the name or capacity of the donor, the beneficiaries of the donation, their data, the extent of their need for the money, and all the information and supporting documents, based on Article No. 13 of Resolution No. 47. For the year 2014 issuing the executive regulations of Decree Law No. 21 of 2013.


Q: Are the financial documents proving that the amount transferred abroad has been delivered to the concerned authority and that the authorized donation from abroad has been used for the purpose that has been approved by the Ministry?

In the event of approval of a donation abroad or acceptance of a donation from one of the entities outside the Kingdom, the person authorized to do so must provide the Ministry within a maximum period of one month from the date of approval with the documents and documents proving that, based on Article No. 11 of Resolution No. 47 of 2014 issuing the executive regulations of the Decree-Law 21 of 2013.


Q: Does each association have an annual budget?

Each association must have an annual budget, and if its expenses or revenues exceed ten thousand dinars, the board of directors must present the final account to a legal accounting firm, and if its expenses or revenues are less than ten thousand Bahraini dinars, a form for the financial report for the fiscal year is available (you can find it on the ministry’s website) .


Q: When can the association apply for fundraising?

Two months before the end of the collection period, and the licensee shall not be issued more than two licenses in the same period, even if the purpose of collecting the money is different.


Q: Who is the compliance officer?

The person responsible for monitoring the licensee and those assigned to assist him in collecting money, and the extent of their commitment to applying the provisions of laws and decisions related to prohibiting and combating money laundering, terrorist financing and the illegal transfer of funds across borders. He is nominated from among the members of the licensed civil organization registered in its official records, and he is a natural person.


Q: What are the contact channels?
  • Amina Aljassim - Social & Lab NGO’s Declaration & Management Department - 17101867
  • Sawsan Ameen - Social & Lab NGO’s Declaration & Management Department - 17101845
  • Rabab Ali - Financial Licensing Office Services Department - 17101851
  • Afrah Ali - Financial Licensing Office Services Department - 117101850
  • Eman Sayyar - Financial Licensing Office - 17101916
  • Fatima Matter - National Center for NGO's Support - 17102339
Q: What are the contact numbers for the National Center for Supporting NGOs?
  • Fatima Mattar - e-mail: fatimaabdulla.matter@mlsd.gov.bh
  • Mariam AlHaijri - e-mail: mariam.alhajiri@mlsd.gov.bh

Q: What is the email for communication with the NGO Support Department?
  • E-Mail: ngo.dataentry01@mlsd.gov.bh

Q: What are the procedures that must be taken when applying for fundraising for the purpose of building a headquarters?
  1. First, a letter must be submitted requesting initial approval to open a bank account to collect money for the purpose of building a headquarters in the electronic system for NGOs.
  2. It is necessary to attach a full study of the headquarters to be built, the amount specified for construction, and engineering drawings. 
  3. After obtaining the approval of the bank to open a fund-raising account for the construction of the headquarters, Form No. 1 must be filled out to request a fund-raising license and submitted to the electronic system for NGOs, along with a copy of the bank's approval to open the account.

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